Terms of Service
Last Updated: September 3, 2026
Welcome to LIUMI. These Terms of Service govern your use of the LIUMI website and your purchase of products from our store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. USE OF OUR WEBSITE
You may use our website for lawful purposes only. You agree not to:
- Use the website for any unlawful or unauthorized purpose
- Attempt to interfere with the operation or security of the website
- Copy, reproduce, or distribute our content without permission
- Use automated systems to access or collect information from the website
- Attempt to gain unauthorized access to our systems or accounts
We reserve the right to refuse service or restrict access to our website when reasonably necessary.
2. PRODUCTS AND PRODUCT INFORMATION
We make every reasonable effort to ensure that product descriptions, images, prices, and other information on our website are accurate.
However, colors and appearance may vary depending on your device or screen settings.
Because many of our products feature natural stones and materials, each piece may have natural variations in color, texture, pattern, shape, and inclusions. These variations are natural characteristics of the materials and are not considered defects.
We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.
3. PRICES AND PAYMENT
All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.
Prices, promotions, and product availability may change at any time.
You agree to provide accurate and complete payment and billing information when placing an order.
We reserve the right to refuse or cancel an order if we suspect fraudulent, unauthorized, or otherwise inappropriate activity.
4. ORDERS AND ACCEPTANCE
Placing an order through our website does not necessarily mean that your order has been accepted.
After you place an order, you will receive an order confirmation email. This confirms that we have received your order request.
We reserve the right to cancel or refuse an order for reasons including:
- Product availability
- Pricing or listing errors
- Payment issues
- Suspected fraud or unauthorized transactions
- Incorrect shipping information
- Other circumstances that may require cancellation
If we cancel an order after payment has been received, we will issue a refund to the original payment method.
5. SHIPPING AND DELIVERY
We ship orders to the destinations available at checkout.
Processing and delivery times may vary depending on the product, destination, shipping method, customs procedures, and other circumstances outside our control.
For current shipping information, please refer to our Shipping Policy.
Once an order has been shipped, delays caused by shipping carriers, customs, weather, or other circumstances beyond our reasonable control may occur.
6. RETURNS AND REFUNDS
Our returns and refunds are governed by our Return Policy. Please review our Return Policy before making a purchase.
7. INTELLECTUAL PROPERTY
All content on the LIUMI website, including but not limited to logos, brand names, product images, photography, graphics, text, designs, website layout, and videos, is owned by or licensed to LIUMI and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission.
8. USER CONTENT
If you submit reviews, photographs, comments, or other content to LIUMI, you represent that you have the right to submit that content.
By submitting content, you grant LIUMI a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the content for purposes related to our business and marketing.
We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.
9. THIRD-PARTY SERVICES AND LINKS
Our website may use or provide access to third-party services, platforms, payment providers, shipping providers, analytics services, or other external websites.
We are not responsible for the content, policies, availability, or practices of third-party services. Your use of third-party services may be subject to the terms and policies of those providers.
10. DISCLAIMER
Our website and its content are provided on an "as is" and "as available" basis to the extent permitted by applicable law.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
To the extent permitted by law, LIUMI disclaims warranties that are not expressly stated in these Terms.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, LIUMI and its affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.
12. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless LIUMI and its affiliates, officers, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or misuse of our website.
13. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
When changes are made, we will update the Last Updated date at the top of this page.
Your continued use of the website after changes are posted means that you accept the updated Terms.
14. GOVERNING LAW
These Terms will be governed by and interpreted in accordance with the laws applicable to LIUMI and its business, without regard to conflict-of-law principles, except where applicable law provides otherwise.
15. CONTACT US
If you have questions about these Terms of Service, please contact us:
Email: Ben.lai@pipo.com.cn
LIUMI — Thank you for shopping with us.